Owning a pest control business is a challenging feat. Even with a handy team available to help, you can still get swamped with daily tasks that never seem to end. As a service-based business, you also have two sets of staff which work within your headquarters and on-site. This means that you have to provide opportunities for them to efficiently work all at the same time.
To run a pest control business, here are some of the things you need to take control of:
- Creating a database of your clients’ details: Information should be compiled such as addresses, schedule of service, modes of payment, etc.
- Ensuring your service team routes are in order
- Making sure that your headquarters team coordinate with your on-site team with their tasks
Thankfully, technology allows for these tasks to be simplified through the use of pest control software. Called Customer Relation Management (CRM) tools, having a comprehensive pest control CRM software can help you stay on top of your business tasks.
In this post, we will be reviewing Pocomos, one of the top pest control CRM software available in the market.
Pocomos Pest Control Software: A Review
Information About Pocomos
Pocomos is a pest control software founded on the principles of safety and efficiency. Many businesses need a fast-paced system in order to meet the needs of their clients. The pest control industry is no exception. Having to service multiple customers while staying on top of individual schedules means that there is a need for a comprehensive pest control CRM software.
In a nutshell, Pocomos is a tool that makes the job easier. We will be providing a background and a concise evaluation on these following features:
- Customer management
- Scheduling
- Routing
Customer management
Under Pocomos’ customer management, you will find a tab on service information per each client. In here, you can enter crucial information contract details, addresses, and account notes.
This is important for any growing pest control business. To have all essential information in one location can help reduce mistakes and improve the efficiency of tasks. Both your headquarters and in-service team can access this database for reference.
Scheduling
Service-based businesses always need to have an adaptable schedule. A schedule plotter is available in Pocomos where managers can place the daily, weekly, and monthly agendas.
The best thing about this software is that it allows for flexibility. You can edit job duration, add notes, and even enter job commissions. If you have multiple teams on-site, you can make and view their schedule simultaneously by creating tabs per each.
Routing
Unless your in-service team knows your clients’ addresses by heart, efficient routing can be a challenge. Pocomos is a GPS-powered tool that helps you see which is the best route for the day even as you keep on having new customers.
There is an ‘optimize route’ option available in the visual routing tab which allows managers to create shorter routes while letting their team arrive to service on time.
Pocomos Review Conclusion
Overall, we would say that Pocomos is truly a powerful a comprehensive pest control CRM software. The features are just what pest control business owners need to thrive and stay on top of their daily tasks